House Polices

  • ✔️ Due to pandemic and government guidelines, we request all guests to maintain social distancing with other guests in public areas.
  • ✔️ To ensure safety and well-being, guests shall be checked for their temperature and oxygen saturation level upon arrival.
  • ✔️ All guests are requested to wear face masks in public areas.
  • ✔️ Guests are requested to frequently sanitize or wash their hands well while on the premises. Sanitizer dispensers are available across public areas.
  • ✔️ Guests must follow the government-recommended practices for coughing and sneezing. Spitting is strictly prohibited on the premises and in property vehicles.
  • ✔️ Special Rates Are Not Applicable during Some Festival Dates like Christmas and New Year Period. These shall be offered on a case-to-case basis.
  • ✔️ Extra Person Policy: Maximum Two adults OR Two Children per room with two extra beds in a room.
  • ✔️ For the safety of our guests, all terms and conditions regarding the usage of activities like River Rafting / ATV etc. are mandatory to be followed.
  • ✔️ Special Rates are Inclusive of Applicable Taxes. Taxes are subject to change as per government norms.
  • ✔️ INR 2000/ Applicable Charges will be added for Christmas Dinner & INR 3000/ for New Year Gala Dinner. These charges shall be levied on a per pax per night basis. Child policy for this clause shall remain as it is.
  • ✔️ Standard Check-In Time: 16.00 hours.
  • ✔️ Standard Check-Out Time: 14.00 hours.
  • ✔️ Full Payment is mandatory for a confirmed booking.
  • ✔️ Early check-in & late check-out are subject to availability.
  • ✔️ For guaranteed early check-in, rooms must be reserved from the previous night.
  • ✔️ For non-guaranteed reservations, rooms are held subject to availability.
  • ✔️ Late check-out charges as applicable.

Children Polices

  • ✔️ Children up to 05 years can stay free in the room with parents, when using existing beds in room.
  • ✔️ Extra Mattress if availed in such cases, as charged as an adult.
  • ✔️ Children aged 6 years and older are fully charged whether avail extra bed or not.
  • ✔️ One older child or adult is charged as per the room category and as per person per night for an extra bed.
  • ✔️ The maximum number of extra beds in a room is 2.
  • ✔️ Any type of extra bed is upon request and needs to be confirmed by management.
  • ✔️ Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pet Polices

  • ✔️ One Pet per room Dog/Cat/other animals require approval.
  • ✔️ It should be fully trained
  • ✔️ Pet must not be left unattended
  • ✔️ We don't arrange for a pet-sitter.
  • ✔️ Fully vaccinated.
  • ✔️ Guests are responsible for cleaning up after their pet in and around the property.
  • ✔️ Guests are responsible/liable for any damages done to the property/person/s and guests shall be liable to compensate for the damages caused by their pet.
  • ✔️ Rs.1000 per pet per day.

Identity Card Polices

    Please note that the guests are required to provide valid government approved photo identity proof at the reception at the time check in, without which the guests will not be allowed t check-in.

  • The identification proofs that are accepted are:
  • ✔️ Passports, Driving License, Aadhar Card, and ID’s issued by Government of India or state Governments having Photo of the Guest and his residential Address.
  • ✔️ PAN card and Company employee cards are not acceptable as Address Proof / Valid ID Proof.
  • ✔️ Foreigners are required to submit their passports with valid Visa at the time of check in.
  • ✔️ NRI’s if submitting ID’s issued outside India will be required to submit a copy of their Passport as well.
  • ✔️ Room cannot be allocated to a guest if ID’s are not provided at the Time of Check In.
  • ✔️ In case of dispute on the ID proof the decision of the Hotel management will be Final.
  • ✔️ Age Limit for availing River Rafting facility is 14 years and it is mandatory to have the id card proving age of child.
  • ✔️ Please note that the property reserves the Right of Admission./li>
  • ✔️ Please note that the primary guest must be at least 18 years old to be able to check in the hotel.
  • (No refund will be granted for any cancellations due to issue with Age or unacceptable ID provided by the guests at the property)

Important Note: All Rooms or Villas at Property is provided for residential purpose only.